Privacy
Privacy Policy
Effective November 6, 2026. This policy explains how Kunaque handles personal information collected through https://kunaque.com/. Kunaque provides television mounting in Seattle, Washington.
Who to contact
Questions, access requests, corrections, and deletion requests go to tv_m&[email protected] or +1 (206) 284-6391. You may also use the estimate form and write “Privacy request” in the project details. Include the email address or phone number from the original request so the record can be matched.
What this policy covers
It covers information you submit to request an estimate. The site does not ask you to create an account. It does not use advertising pixels, analytics scripts, or marketing cookies. Reading the service pages does not require an account.
Information we collect
The estimate form asks for:
- Full name
- Email address
- Phone number
- The service, television size, and wall type you select
- Installation address or ZIP code
- Preferred contact method
- Project details you choose to write
- Your consent to use that information to respond
Do not send payment card numbers, government identification numbers, or passwords. An estimate does not need them.
With a stored request, Kunaque keeps a one-way hash of the network address so repeated automated submissions can be limited. The raw network address is not kept in the request record. Error logs may include an error type and a request id. They are written so that email addresses are left out, and they are not published on the website.
Pages with the estimate form also set a session cookie named TMSID. What that cookie does, and how long it lasts, is described in the Cookie Policy.
Why we use it
Kunaque uses this information to read the request, see whether the location is in the Seattle, Washington service area, ask follow-up questions, prepare a scope and a price, and contact you by the method you selected. It is also kept as a record of what was asked. It is not sold and it is not used to build an advertising audience.
How a request is handled
Each submission is checked for required fields, a usable email address, a usable phone number, a valid form session, and a limit on repeated submissions from the same network. Automated submissions are rejected. A submission that fails these checks is not stored, and the page shows an error.
A submission that passes is stored privately, where it is not available as a public web page, and access is limited to the account that runs the site. Kunaque then tries to send the same request by email to tv_m&[email protected]. The confirmation on the website states the result. If the email notice is sent, the page says so. If the request is stored but the email notice is not delivered, the page says the request was saved and asks you to call. It does not describe an undelivered email as delivered mail. If the request cannot be stored, the page shows an error and that attempt is not treated as received.
A confirmation on the website is not an appointment. Scope, price, and a visit come later, after they are agreed.
Who receives it
People who need the details to answer, schedule, or perform the installation may receive them for that purpose. The company that hosts the website stores the records for Kunaque. Requests are not added to a separate marketing list from this website.
How it is protected
The public site is served at https://kunaque.com/. Request records are not linked from the pages. The form limits how much text each field accepts, and the pages send standard browser security headers. This policy does not claim a security certification or a third-party audit.
How long it is kept
No fixed number of days has been set, and the site does not delete records on an automatic calendar. A request is kept while it is needed to respond, to document what was asked, and to handle a follow-up about that request. It is deleted when you ask and the record can be matched, or when it is no longer needed for those purposes. There is no separate marketing archive.
Access, correction, and deletion
You may ask for a copy of the information from your form, ask for a correction, or ask for deletion. Call or email using the contacts above, and include the email address or phone number you used on the form. Kunaque matches that request to the stored record. A correction replaces the relevant details in that record. A deletion removes the record. The website has no customer login that does this by itself. A request that cannot be matched to a submission cannot be completed.
Children
The form is for adults arranging an installation. It is not directed at children, and children should not submit it.
Changes
If the information collected, the way it is stored, or who receives it changes, this page will change and the effective date will change with it.