Shipping policy

KUNA QUE offers a variety of shipping options to best meet your needs. All delivery options and shipping costs, if any, will be listed at the time of purchase. Customers have the following delivery options:

(i) Standard shipping Service: generally, 1-3 business days to process the order, with courier delivery generally made within 3-5 business days from when the Customer receives confirmation that the order has shipped;

(ii) Express shipping Service: generally, 1-3 business days to process the order, with delivery generally within 2 business days from when the Customer receives confirmation that the order has shipped.

Following order completion, you can monitor the delivery status of your order using the exclusive link sent to you via e-mail by KUNA QUE. This e-mail will contain an exclusive link to track the shipment in real-time. If you need further assistance tracking your package, please contact the courier directly and provide your tracking number.

Please note, that the delivery terms are merely estimates. Also, these estimated delivery times do not apply with respect to Pre-ordered and Personalized Products. Please see Terms and Conditions of Sale under Legal and Privacy for more details.